FREQUENTLY ASKED QUESTIONS

Q: Why can't I ping my website?
A: ICMP (ping) packets are blocked for security reasons.

Q: How good is your DDoS filtering?
A: Almost all attacks are blocked instantly or mitigated to the point where it does not affect the performance of your website. Some attacks such as a HTTP GET/POST require additional filtering.

Q: How fast are your servers?
A: Test it out for your self and download our speedtest. (8 MB)

Q: Where are you servers located?
A: Our servers are located at Awknet Communications in Los Angeles, California.

Q: Do you allow piracy?
A: No piracy is allowed on our servers. This includes "warez" and any other illegal downloads.

Q: What forms of payment do we accept?
A: As of now, we are only accepting paypal. Paypal is capable of adding credit cards and bank account.